We answer all your questions
Explore our frequently asked questions to find the answer you’re looking for.
-
I don’t have access to the customer area yet, how can I register?
If you don’t have access to the Bluespace customer area yet, go to https://my.bluespace.eu/new-user and fill out the form to request your registration; once completed, you will receive your credentials to access your private space, where you can check your storage unit and access code, download invoices and contracts, update your payment method, change your code, and manage your fees.
-
How do I access my private customer area?
To access your private customer area at Bluespace, go to https://my.bluespace.eu/, enter your username (registered email address) and password; from there you can check your storage unit and access code, download invoices and contracts, update your payment method, change your code, and manage your fees.
-
How can I rent a storage unit?
You can rent a storage unit quickly and easily by calling us for free at 900 250 900, available from Monday to Sunday, or by visiting any of our centers.
-
How can I rent a storage unit?
You can rent a storage unit quickly and easily by calling us for free at 900 250 900, available from Monday to Sunday, or by visiting any of our centers.
-
What do I need to rent a storage unit?
You only need a valid identity document and an accepted payment method (credit/debit card or direct debit).
-
Where can I find information on storage room pricing?
The price of the storage room will depend on the space you need, the centre you want and its location within the facilities. It is best to visit your nearest centre or contact our advisors on 900 250 900 and we will prepare a quote adapted to your space requirements.
-
Will Bluespace take care of putting my belonging into my box?
In Bluespace we have a removal service, but it is an additional service and is not included in the price of the storage room. If you would like to request an estimate to take your things to or from the storage room, you can consult with the person in charge of your centre or fill in the following form
-
I need directions to reach a centre
Find your Bluespace centre by clicking here. On your centre’s page, you can find the address, opening hours and directions.
-
Can I access my storage unit 24 hours a day?
Our standard access hours are from 07:00 to 22:00, 365 days a year, but if you need access outside these hours, we have a solution. Request it during the sign-up process or, if you are already a customer, contact your Bluespace advisor.
-
How far in advance should I give notice of departure?
If you have made the decision and no longer need your Bluespace space, you must give 15 days’ notice to the person in charge of your centre, either by calling 900 251 900 or by filling in the following form
