We answer all your questions
Explore our frequently asked questions to find the answer you’re looking for.
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What are the opening hours of Bluespace centres?
You can check the updated opening hours of all our centres on their web pages: Find your centre here
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I don’t have access to my QR code
To recover your QR code, you can access your private customer area.
If you need to generate a new code, you will need to update your personal access code.
Once the change has been made, you will receive a new QR code by email, which you can use to access the facility. -
I don’t have access to the customer area yet, how can I register?
If you don’t have access to the Bluespace customer area yet, go to https://my.bluespace.eu/new-user and fill out the form to request your registration; once completed, you will receive your credentials to access your private space, where you can check your storage unit and access code, download invoices and contracts, update your payment method, change your code, and manage your fees.
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How do I access my private customer area?
To access your private customer area at Bluespace, go to https://my.bluespace.eu/, enter your username (registered email address) and password; from there you can check your storage unit and access code, download invoices and contracts, update your payment method, change your code, and manage your fees.
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How can I rent a storage unit?
You can rent a storage unit quickly and easily by calling us for free at 900 250 900, available from Monday to Sunday, or by visiting any of our centers.
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What should I do if I detect an emergency at a Bluespace facility?
If you encounter a maintenance emergency at your facility, please call the Emergency phone number displayed on the signage at the entrances (for power outages, elevator issues, access door malfunctions, etc.).
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What do I need to rent a storage unit?
You only need a valid identity document and an accepted payment method (credit/debit card or direct debit).
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How far in advance do I need to rent my storage unit?
You can rent it on the same day or in advance, depending on availability. We recommend booking in advance to ensure the best option for you.
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Where can I find information on storage room pricing?
The price of the storage room will depend on the space you need, the centre you want and its location within the facilities. It is best to visit your nearest centre or contact our advisors on 900 250 900 and we will prepare a quote adapted to your space requirements.
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I would like to make an enquiry, suggestion, or complaint
Please go to our customer service form or call us on 900 251 900 to explain your case. We will do our best to assist you as quickly as possible.
